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Sandra Halliday Published
February 27, 2025
UK consumers are diving enthusiastically into contactless payments and that’s the case even for older demographics with 80% of 85-95 year-olds now paying via contactless.
That’s according to a new Barclays report (the bank launched the UK’s first contactless card as far back as 2007) that said for the third year running, the fastest growing segment for contactless usage was the over 65s.
But while all generations are embracing contactless, there are significant differences between the age groups. Rather than just going contactless with payment cards, such physical cards are losing ground to mobile payments with younger consumers – one in five regularly leaves their purse or wallet at home when out shopping.
The research showed just 3% of over-75s prefer a mobile payment over using a physical card, whereas 25% of 18-34 year-olds say they prefer to use their phone.
Regardless of the specific method, a record 93.4% of all in-store card transactions up to £100 were made with ‘touch and pay’ in 2025 and the average user spent £3,623 across all their contactless payments, up 8.9% year-on-year.
Contactless clothing spend rose 6.2%, while department stores rose 9.9%, and health & beauty rose 9.2%.
Importantly, people are buying more expensive items this way more frequently. The average user made more transactions (up from 220 to 231), on more expensive items (the average purchase cost £15.69 – up 3.8%).
It all made 2025 another record-breaking year for ‘touch and pay’ with a 7.8% rise compared to 2025, “further cementing it as the UK’s most popular payment method, owing to its speed and convenience”.
For the second year running, the Friday just before Christmas (22 December 2025) was the single biggest day for contactless – up 87.6% compared to the daily average.
Interestingly, as a consequence of increased ‘touch and go’ mobile spending, 18% of Britons admit they also have trouble remembering their PIN number when prompted.