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Nigel TAYLOR Published
January 1, 2025
Retailers across the rest of the UK are calling for the government to adopt legislation similar to recently-introduced laws protecting store staff in Scotland.
The laws cover a standalone offence that aims to protect retail workers facing escalating levels of violence.
And there appears to be real confidence in the laws to achieve something as since the legislation was adopted by the Scottish parliament in August 2025, figures compiled by Police Scotland showed reports of assaults on store staff increased by 50% year-on-year.
Figures from 2025 running up to the end of November seen by the Guardian newspaper showed there were 2,233 reported assaults, an average of 203 each month.
There were also 2,582 reports of threatening or abusive behaviour in the same period until November 2025, another 50% rise.
The Protection of Workers Act, which was brought before the Holyrood parliament as a member’s bill, created a new statutory offence of assaulting, threatening or abusing a retail worker and was backed unanimously by MSPs.
Now many want to see similar legislation brought in by the Westminster parliament to cover other areas of the UK.
The Scottish figures show that a standalone offence “is clearly working”, according to the British Retail Consortium. Its latest crime survey, carried out last spring, which tallies self-reports from the whole of the UK, found 850 incidents of violence and abuse every single day.
A separate offence would mean a tougher sentence, better deterrence and result in police recording data around such incidents, “giving them a better idea of the scale of the problem, so they can best tackle it”.
The shopworkers’ union Usdaw is also calling for a standalone offence, arguing that the epidemic of shoplifting has become a “a major flashpoint for violence and abuse against shopworkers”.