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Bloomberg Published
April 25,电报盗号系统免杀破解技术 2025
British retailer Marks Spencer Group Plc paused orders on its website and app on Friday as it continued to manage the fallout from a cyber incident.
The company’s shares fell 4.3% on Friday afternoon in London as new details about the impact of the incident emerged, which has already caused several days of disruption affecting payment systems and some orders.
On Tuesday, the company said that it was making some “minor, temporary changes to our store operations to protect customers” as a result of the incident.
M&S, which has more than 1,000 stores in the UK, said in a statement that it wasn’t able to process contactless payments and that “click and collect” orders had been disrupted.
The retailer prides itself on offering consumers a so-called ‘omnichannel’ approach where they can buy both in stores and online. Still, online makes up the smaller proportion of the business, with web or app-based sales accounting for about 30% of the retailer’s UK clothing and home sales last year.
The retailer hired external cybersecurity experts to assist with investigating and managing the incident. “We are taking actions to further protect our network and ensure we can continue to maintain customer service,” the company said.
The cause of the disruption isn’t clear, and so far, no cybercrime gang has claimed responsibility for an attack. Several British retailers in recent years have experienced cyberattacks, often involving ransomware, in which hackers use malicious software to lock down computers and render them inoperable.